Privacy Policy for Click Labs Agency

Last Updated: 3/29/2023

This Privacy Policy applies to the website clicklabsagency.com (the “Website”) operated by Click Labs Agency (“we,” “us,” or “our”). We are committed to protecting and respecting the privacy of our users. This Privacy Policy outlines the types of personal information we collect, how we use, store, and share it, as well as your rights related to your personal information.

By using our Website, you agree to the collection and use of your personal information in accordance with this Privacy Policy.

Definitions

Personal Information: Any information that can be used to identify an individual, either directly or indirectly, such as name, email address, IP address, or other similar identifiers.

Cookies: Small text files stored on a user’s device by a web browser, which can be used to track user activity, remember user preferences, or enable certain website features.

Data Processor: Any person or entity that processes personal information on our behalf and according to our instructions.

Types of Information Collected

We may collect the following types of personal information from users:

Personally identifiable information (PII), such as name, email address, and phone number when you contact us or sign up for our services.

Non-personally identifiable information, such as IP address, browser type, operating system, and browsing behavior on our Website.

How We Collect Information

We collect information from users through:

Directly provided information, such as when you fill out forms, subscribe to our newsletter or contact us.

Cookies and other tracking technologies, to improve the user experience, remember user preferences, and analyze website usage.

Google reCAPTCHA, to protect our Website from spam and other forms of automated abuse.

Purpose of Data Collection

We use the collected personal information for the following purposes:

To provide our services and respond to your inquiries.

To improve the user experience and customize the content on our Website.

For marketing and promotional activities, such as sending newsletters and offers.

To analyze website usage and performance to optimize our Website.

To protect our Website against spam, abuse, and other security threats using Google reCAPTCHA.

Information Sharing and Disclosure

We may share your personal information with third parties under the following circumstances:

With trusted service providers and partners, who process personal information on our behalf and according to our instructions, for the purposes described in this Privacy Policy.

When required by law or to protect the rights, property, or safety of Click Labs Agency, our users, or others.

In the event of a merger, acquisition, or sale of our assets, in which case your personal information may be transferred to the new entity.

Data Storage and Security

We store your personal information on secure servers and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your personal information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law.

User Rights

You have the right to:

Access, update, or delete your personal information held by us.

Restrict or object to the processing of your personal information.

Request data portability of your personal information.

To exercise these rights, please contact us using the contact information provided at the end of this Privacy Policy.

Third-Party Services

Our Website may contain links to third-party websites or services, such as Google reCAPTCHA, which is used to prevent spam and protect our Website from automated abuse. We are not responsible for the privacy practices of these third-party websites or services. When you use these third-party services, their privacy policies and terms of use will govern your relationship with them. We recommend reviewing the privacy policies of any third-party services you access through our Website.

Cookies

We use cookies to enhance the user experience, remember user preferences, and analyze website usage. You can control or delete cookies through your browser settings. However, please note that disabling cookies may affect the functionality and performance of our Website.

Google reCAPTCHA

We use Google reCAPTCHA, a service provided by Google Inc., to protect our Website from spam and automated abuse. Google reCAPTCHA analyzes user behavior to determine whether a user is human or a bot. In doing so, Google reCAPTCHA may collect personal information, such as IP addresses, and share it with Google. By using our Website and Google reCAPTCHA, you consent to the processing of your personal information by Google in accordance with Google’s Privacy Policy and Terms of Service.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review the Privacy Policy periodically to stay informed about our privacy practices. Your continued use of our Website after any changes to the Privacy Policy constitutes your acceptance of those changes.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us at:

Click Labs Agency

11155 Red Run Blvd, Owings Mills, MD 21117

(443) 234-0455

Contact@clicklabsagency.com

By using the Website, you agree to the collection and use of your personal information as outlined in this Privacy Policy.

Applicable Law and Jurisdiction

This Privacy Policy, as well as any disputes arising from or in connection with it, shall be governed by and construed in accordance with the laws of the United States and the state in which Click Labs Agency is located. By using our Website, you agree to submit to the exclusive jurisdiction of the courts located within the state in which Click Labs Agency operates to resolve any legal matters arising from or related to this Privacy Policy.

Children’s Privacy

Our Website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take appropriate steps to delete that information.

Do Not Track (DNT) Signals

Some web browsers may transmit “do not track” (DNT) signals to websites. Because there is no universally accepted standard for how websites should respond to DNT signals, we do not currently respond to DNT signals or alter our data collection and usage practices when we detect such signals from your browser.

Your California Privacy Rights (if applicable)

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA). These rights may include the right to know what personal information we collect about you, the right to delete your personal information, the right to opt out of the sale of your personal information, and the right to non-discrimination for exercising your privacy rights. To learn more about your rights and how to exercise them, please review our [California Privacy Notice] or contact us using the contact information provided in this Privacy Policy.

By using our Website, you agree to the collection and use of your personal information as outlined in this Privacy Policy. If you have any questions or concerns about our privacy practices, please don’t hesitate to contact us.

International Data Transfers

If you are located outside the United States, please note that your personal information may be transferred to, stored, and processed in the United States, where our servers and data centers are located. By using our Website, you consent to the transfer, storage, and processing of your personal information to the United States, which may have different data protection laws than your country of residence.

Updates to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time without prior notice. When we make changes to the Privacy Policy, we will update the “Last Updated” date at the beginning of this document. Your continued use of our Website following the posting of changes to the Privacy Policy will be deemed your acceptance of those changes.

Contact Us

If you have any questions, concerns, or suggestions regarding this Privacy Policy or our privacy practices, please contact us using the information provided in Section 13 of this Privacy Policy.

We value your privacy and are committed to protecting your personal information. Thank you for using our Website and trusting us with your information.